AI Agents & Automation
AI voice agents that make and take routine calls at scale — reminders, recalls, care-gap outreach and payer follow-ups — in a natural voice, following approved scripts, and handing off to a person whenever needed.
Best for: Practices, billing teams and value-based care programs with large call lists.
What we support
Engage the full scope or pick the functions you need. Each item below can be included, excluded or phased in your proposal.
- 01
Appointment reminders and confirmations.
- 02
Recall and annual-wellness-visit outreach campaigns.
- 03
Care-gap outreach for quality programs.
- 04
Payer calls for claim status and eligibility.
- 05
Prior-authorization status follow-ups.
- 06
Patient satisfaction surveys.
- 07
Balance reminders using compliant, approved scripts.
- 08
Live handoff to staff and outcomes logged per call.
How we work
We design each campaign's script and outcomes with you, confirm calling permissions, test with internal calls, then launch in waves while reviewing recordings and results.
Calling permissions
Internal test calls
Launch in waves
Review recordings
What you receive
Deliverables, not promises.
- Campaign scripts
- Outcome codes
- Permission checklist
- Call recordings and transcripts
- Campaign results report
What we measure
Defined before baselined.
Every metric gets an agreed definition, denominator and reporting period before we compare performance.
- Reach rate
- Confirmations and bookings
- Claim statuses captured
- Handoff rate
- Cost per completed call
Often chosen by
Organizations that usually start with Voice Agents.
FAQ
The questions practices raise most often about Voice Agents.
Yes. Voice agents identify themselves as automated assistants, follow approved scripts and offer a person on request. Outbound campaigns follow applicable consent and calling rules.
Yes. An engagement can address one workflow, a defined project or an ongoing delivery function. Additional services can be scoped as your requirements evolve.
Pricing depends on scope, volume, staffing, coverage, complexity and third-party costs. We provide a proposal that separates implementation, recurring services and optional work.
Yes. Carevory is HIPAA compliant. We sign a Business Associate Agreement before anyone on our team accesses protected health information, work only inside the systems you authorize, and cover subcontractor arrangements too.
Related in AI Agents
Clinical judgement, triage and prescribing remain with your licensed staff. Scope, coverage and responsibilities are agreed in writing before launch.
Start with one workflow
Tell us what is slowing your organization down or what you want to build. We will help define a focused starting point.
Business inquiries only. Please don't include patient information.